Your business needs should drive your upgrade process. Being aware of your requirements today and your requirements for the future, is the key to a successful upgrade. During this initial planning and intelligence-gathering phase, Quantas Technologies helps customers prepare their business for the upgrade, evaluate available options, and determine the pros and cons of each SAP release.

Using the information gathered about your business needs, Quantas Technologies works with you to evaluate the essential issues surrounding your upgrade strategy - timing, cost estimates, the budgeting process, risk analysis, etc. The Assessment Phase focuses on two primary areas:

In the final preparation before launching the upgrade, the findings and analysis of the assessment phase are used to develop detailed project plans, budgets and cost estimates. Among the other critical pre-launch planning tasks and strategies, are the placement of action plans for repair and correction of custom objects, resource planning, cut-over plans to the new version, training schedules and more.

The purpose of this phase is to transit from a project-oriented, pre-productive environment to a successful and live productive operation. A support organization should be in place to service the new SAP R/3 user community to help manage change during the transition and to provide long term, ongoing support. During this phase, various system transactions are closely monitored and reviewed, and overall system performance is optimized. Finally, the actual project is closed out.

When you implement business application software, application data archiving has to be taken into account right from the outset. Since volumes of transaction and master data can expand rapidly in the course of productive operations, you have to consider how to ease the pressure on the database.

Another prime component for Archiving is the range of Electronic documents (Electronic Document Management), such as inbound and outbound documents, reports and print lists and desktop files, created by the SAP system.

Until recently, Business Intelligence (BI) solutions tended to focus on data warehousing and end-user reporting on a departmental basis. While organizations have gained enhanced reporting functionality, there are powerful, enterprise-wide BI strategies that can drive increased profitability through:

The major challenge in adopting an enterprise approach to BI is getting the right information to the right users. Different data sources can be difficult to access or rationalize, and often users are not aware of all the information available to them.

Quantas Technologies helps clients to take advantage of mySAP Business Intelligence, which provides the tools to address all components of a BI solution including:

Quantas Technologies consultants will work with you to identify the best solution for your business. Our approach relies on an effective combination of standard management reporting and the targeted use of Key Performance Indicators (KPIs) and the Balanced Scorecard methodology. Using these tools, management can meaningfully communicate, monitor and adjust operational tactics so that they are designed to achieve their strategic goals.

Building on the Business Performance Management Solution blueprint, we develop a detailed technical design for your Business Intelligence system. Our extensive experience with SAP and our deep understanding of open, standards-based technologies ensures seamless integration between SAP Business Intelligence and your existing systems. We will clearly outline how Quantas Technologies will combine data from SAP and your other systems to create the meaningful comparisons and consolidations required.

To reduce the possibility of data misinterpretation or distrust of data integrity, we also present a plan for handling any inconsistencies in terminology and treatment of transactional data across different departments. Tried-and-tested modeling techniques will be utilized to promote low total cost of ownership and help you maximize your investment. Finally, requirements for middleware or third-party tools that may be beneficial will be identified.

In the Development phase, the actual system is constructed and tested. Tasks in this section of the implementation methodology are generally broken down into teams for data sourcing and for creating the forms, reports and queries. Upon successful user acceptance, final user training is provided and plans are made to take the implementation live.

Once your implementation is complete, we can provide user training and knowledge management tools, along with a broad range of other services and support, to ensure that your solution performs at the highest levels.

Delivering first-rate customer service and a customer-centric approach to business are not new concepts in the business world. However, until recently, the technologies and strategies to support these key business drivers were not widely available.

Today, with the right technology, enterprises can develop a deeper understanding of their customers, increase market share, retain customer loyalty, and make each customer interaction a favorable one. mySAP.com™ CRM provides the tools, and Quantas Technologies provides the experience, to help organizations take full advantage of today’s CRM technology to develop business value around their most valuable asset—the customer.

We begin by working with your organization to develop an overall CRM approach and strategy. Next, we work with you to break these objectives into a series of executable projects. By implementing in “bite-sized” increments, we can help you deliver measurable project success early in the engagement process.

Our consultants’ functional knowledge, technical skills and understanding of all necessary points of integration allow Quantas Technologies to customize a mySAP.com CRM solution that meets the specific needs of your company. We focus on the specific components that are most applicable to your business, leveraging the sophisticated tools within mySAP.com CRM to design solutions that maximize the customer experience and exceed customer expectation. We accomplish this by focusing on real-time tools supporting service delivery, service quality, and customer personalization.

Quantas has used Oracle technologies as a powerful tool for implementing enterprise solutions. However, if previously we used Oracle only on projects for our large clients. Today AS-IS makes Oracle solutions available for Small and Medium sized Businesses as the use of this technology is often crucial for clients' organic growth.

We are proud to report that including projects in the following areas: Internet services, Telecommunications, Publishing, Asset Management, Workflow Automation and Job Tracking, Billing.

Technical capabilities

We've made good use of Oracle Application Server for the creation of three-tier architecture applications and of Oracle Discoverer for the development of analytical systems. Our technical capabilities include: Oracle Database (SQL, PL/SQL, object capabilities), Oracle Text, interMedia, Oracle Discoverer , Oracle Application Server, Oracle Portal , Reports Developer, Forms Developer , SP & PSP, OC4J, Oracle e-Business Suite.